Google Begins Replying to More Nexus One Complaints

Google appears to be trying to boost its customer support for Nexus One customers, posting replies to many more queries on its online forum.

Google has come under fire since the launch of the Nexus One after hundreds of messages were posted with complaints or questions about the phone. Many customers said that after calling T-Mobile they were referred to HTC, the phone's maker, or the reverse. Google does not have a customer-service phone line, and customers sending e-mails were being told to wait one or two days for a reply.

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